Responsible gambling

At Grosvenor Casino Plymouth, we understand the importance of responsible gambling practices. We want to ensure that all our customers can enjoy their time with us while maintaining control over their spending and play.

Tools for Responsible Play:

• Self-Exclusion: If you feel like your gaming is becoming a problem, you can request self-exclusion from Grosvenor Casino Plymouth. This will prevent you from accessing the casino premises.
• Deposit Limits: Set limits on how much you can deposit or bet to avoid overspending.
• Time-Outs: Take regular breaks from gambling to give yourself time to reflect and reassess your play.

Support Organizations:

We have partnered with national support services such as GamCare, the National Gambling Helpline, and other UK-based treatment organizations. If you're struggling with problem gambling, please reach out to these resources for help.

In-Venue Support:

Our staff are trained to identify signs of problem gambling and can offer guidance on managing your spending and play. Don't hesitate to speak with our team members if you need assistance.

Responsible Gambling Displays:

Look for responsible gaming displays around the venue that provide information on how to access support services, including external organizations like GamCare.

Help is Always Available:

If you're concerned about your or someone else's gambling habits, please reach out to us. We'll do our best to support and guide you towards a healthier approach to gaming.

Remember, responsible play is everyone's responsibility.