Terms and conditions

DEFINITIONS
In these Terms and Conditions, the following words and phrases shall have the meanings set out below:"Operator" means Grosvenor Casinos Limited."Website" means the website owned and operated by us on which we promote our services.
APPLICATION OF TERMS AND CONDITIONS
These Terms and Conditions apply to all customers of ours at Grosvenor Casino Plymouth, including those who use our facilities for gaming, dining or other purposes. By entering any area of our premises or participating in any activity offered by us, you agree to be bound by these Terms and Conditions.
AGE RESTRICTIONS
You must not attempt to access or play on any game at Grosvenor Casino Plymouth unless you are at least 18 years old. You will be required to provide proof of age when accessing our facilities for the first time, and we reserve the right to refuse entry if we believe that your date of birth is incorrect.
PERSONAL AND FINANCIAL LIMITS
You may set personal limits on your gaming activity with us at Grosvenor Casino Plymouth, including deposit limits and spending limits. We will do our best to enforce these limits, but please note that this will not prevent you from exceeding them in error or as a result of other circumstances beyond our control.
GAMING RESPONSIBLY
We are committed to promoting gaming responsibly among all customers at Grosvenor Casino Plymouth. If you believe that your gambling is becoming problematic, please speak with one of our staff members who will be happy to provide assistance and advice on responsible gaming practices.
CUSTOMER SUPPORT
Our customer support team is available to assist you with any questions or concerns you may have regarding the facilities we offer at Grosvenor Casino Plymouth. Our normal hours of operation are indicated below, but please note that these may vary depending on the specific services offered by us.
DATA PROTECTION AND PRIVACY
We take your data protection and privacy very seriously, and will only collect personal information from you in order to provide our gaming facilities and other related services. We reserve the right to share this information with third parties as required by law or necessary for the proper operation of our business.
RESPONSIBLE GAMING TOOLS
As part of our commitment to promoting responsible gaming practices, we offer a number of tools to help you manage your gaming activity at Grosvenor Casino Plymouth. These may include deposit limits, time-out features and self-exclusion options, all of which can be used to control your spending and limit the amount of time you spend playing.
EXCLUSION AND BAR
We have an exclusion policy that applies to any customer who is deemed by us or a third party (such as our regulator) to pose a risk to themselves or others when using our gaming facilities at Grosvenor Casino Plymouth. This may involve refusing access to the premises, restricting your activities on site, or imposing other terms and conditions.
PROPERTY AND EQUIPMENT
The property of Grosvenor Casino Plymouth is owned by us for the purpose of providing gaming entertainment services, including all furniture, fixtures and equipment used in our facilities. We reserve the right to use these assets as we see fit at any time, subject always to compliance with applicable laws and regulations.
USE OF FACILITIES
You agree that you will comply with all instructions provided by staff members while using the facilities at Grosvenor Casino Plymouth, including those related to game play, payment for services or participation in promotions and events.
DEFAULT AND REMEDIES
If any of our obligations under these Terms and Conditions are not performed by us due to a circumstance beyond our reasonable control (such as natural disasters, strikes or power outages), then we will be excused from those obligations during the period when such circumstances prevail but shall still strive to recover as quickly as possible once normal business operations resume. We may also suspend our services temporarily without prior notice where there is an emergency.
GOVERNING LAW
These Terms and Conditions are governed by English law, which will apply in all disputes arising under or connected with these terms or otherwise relating to your use of the facilities at Grosvenor Casino Plymouth. Any legal action arising from a breach of contract may only be brought within three years after the relevant event.
AMENDMENTS AND REVISIONS
These Terms and Conditions may be modified by us without prior notice, subject always to our continued compliance with applicable laws and regulations. If changes are made to these terms we will make them available for review on our website.
ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between you and us relating to your use of the facilities at Grosvenor Casino Plymouth. By using the facilities or participating in any activity offered by us, you agree that these Terms and Conditions form the sole basis upon which we will provide services to you.
REASONABLE NOTICE
A reasonable period for notice given under any provision of these terms is 14 days unless a longer timeframe is required due to circumstances beyond our control.
WAIVER OF BREACHES
We may waive breaches or non-compliance with provisions set out in this document, but such waiver shall only apply on that specific occasion and does not imply consent to future breaches by you of the same provision.
BINDING EFFECT AND TRANSFER
These Terms and Conditions will be binding upon your heirs, assigns, successors-in-title, officers, employees and agents, and those persons who act or claim any interest under them. If a company is involved in an obligation arising from these terms then all such obligations shall pass to its successor.
MISCELLANEOUS

These Terms and Conditions will remain effective until terminated by us at our discretion.
Upon termination your right to access the premises ceases immediately, unless we agree otherwise in writing.
By signing this document you acknowledge that each of these terms is severable from the others and that failure or invalidity of any term does not render all other provisions unenforceable.